Tech Support launches

Indie game publisher Iceberg Interactive and developer Dragon Slumber announce today the launch of the story-driven adventure “Tech Support: Error Unknown” (Best Indie Pitch, MIGS 2018) on Steam and other digital retailers at an SRP of $9.99.

The game is available for Windows, Mac and Linux and to celebrate the release, there will be a 10% discount for the week of launch!

Tech Support: Error Unknown is a unique adventure game that recruits players as new-starters in the IT department of a large high-tech corporation. From a virtual desktop interface, you’ll chat with customers and colleagues via an organic procedural dialogue system, solving puzzles, making discoveries and decisions that radically affect the branching narrative. Will you serve the company, or sabotage it from within?

The choice is yours.

In addition, Tech Support: Error Unknown will soon receive a free update: Endless Mode.

Players will be able to fight to reach the top of the leaderboards, taking on 3 challenges at 2 difficulties;

  • Speed: Complete as many tickets as you can within 10 minutes.
  • Timed: Earn a target amount of money as fast as possible through completing tickets.
  • Perfection: Complete as many tickets as you can, as fast as you can for a high score. First mistake ends the game.

Game developer Kevin Giguère from Dragon Slumber states: “I am particularly proud of Tech Support, and the overwhelmingly positive response to the demo by the players has been wonderful. I’m confident that the full game will keep players coming back for more, and am excited to deliver exactly that in the coming weeks.

Iceberg Interactive CEO Erik Schreuder says: “Tech Support is one of the smartest games that Iceberg is presenting this year. With numerous references to contemporary issues of privacy and ethics, Tech Support will hopefully speak to the players that seek an intriguing, challenging experience.”

Supporting assets including trailers, screenshots and fact sheets are available via the Tech Support: Error Unknown Press Kit.

For media requests including developer interviews and review keys, please email